Taking Exams in Blackboard
Note: If your instructor is using Respondus to administer exams, you can get help here.
Before the Exam:
- If the Instructor has set up a practice exam, be sure to take it on the same computer that you plan to use. Don't wait until the last minute to do this - you may need time to identify and resolve any issues that may surface.
- If your computer relies on a wireless connection to access the internet, consider the connection reliability. If the signal is weak or there is a brief interruptionof service during the exam, you may be unable to submit the exam. Users who have a satellite service as their internet service provider may also encounter this problem.
- Beginning at the time of login, Blackboard starts a session for you and tracks your time. After about three hours, it is possible that Blackboard may close out your session. To avoid unexpected shutdowns, it is a good idea to log out of Blackboard and log in again just prior to starting your exam.
- Remove any 'Adware' applications from your computer. These applications will periodically open a popup window containing an ad, which can cause interruptions to service.
- Review the Blackboard software and hardware recommendations to check for the correct browser for your system. Verify that the browser you will use is certified by Blackboard, Inc. for your computer's operating system. Run the browser checker to make certain all is correct.
- Make sure that you have adequate computer RAM. Again, it is recommended that you restart your computer prior to taking exams. Programs and websites do not always release computer memory when closed, and restarting your computer will ensure that Blackboard has all of the resources it needs to function properly.
- Do not use browsers provided by your Internet Service Provider such as AOL, Comcast or SBC. These browsers have been modified and do not work well with Blackboard.
- Internet Explorer 8 users: You must have the Compatibility mode turned on or you will not be able to submit your exam. If the Compatibility mode is turned off then the Exam Time Status indicator will cover up the Submit button preventing you from submitting the exam.
- Only one browser window (the one that will be used to take the exam) should be open.
- Make sure the browser window is the size you want before going into the exam. Most browsers refresh the page when you resize the screen. This means it will try to reload the exam and may prohibit you from taking the exam.
- Turn off third- party browser extensions. Third-party browser extensions include features such as Google or Yahoo toolbars or other addons associated with the browser.
- Check to be sure that the popup blocker feature is turned off on the browser.
- Do not have any other applications running, unless otherwise directed by your Instructor.
When taking the exam:
- When entering the exam, click the link only once. Sometimes it takes a while to load the exam. If you click twice, you will get a message saying you already took the exam and will be prohibited from completing it.
- Do not run other programs/applications, unless otherwise instructed by your Instructor.
- Do not open other broswer windows, unless otherwise instructed by your Instructor
- Do not use the browser ‘Back’ or ‘Forward’ navigation buttons.
- Do not resize or refresh the browser window after loading the exam.
- Save the exam every 10 - 15 minutes using the ‘Save’ button at the bottom of the exam, if available. It is not necessary to save after each question. Save again right before submitting the exam.
- Click Submit only once and wait patiently. it may take a few moments to receive confirmation of a successful submission.